Frequently Asked Questions



Do you have a real store that we can visit?
YES in Willowbrook, Illinois. 888 75th Street. This is on the Northeast corner of 75th Street and Route 83 It is seven minutes south of Oak Brook Mall. In the strip mall next to the Baker's Square.

What if I don't like something I ordered, can I return it?
Of course. What fun is shopping if you have to worry? If you are not happy, we are not happy! 100% satisfaction guaranteed. We want you to rest assured that shopping at Quiltfabric.com is just like shopping at a "real store" and in some ways better - you don't have to go out in the cold, there's no sales tax unless you live in Illinois, and you can stop in any time the mood strikes you.

Can you special order anything?
Yes for notions, patterns or books. Not yet for fabric. If you know exactly what you want, we'd be happy to get it for you and quickly. If you need a little help, we'll explain how to find exactly what you want on our distributor's website. Click on the email or call 630-527-9970. There is no additional charge for special orders. It's fun to see what you want that we don't carry…yet.

If I order through your site is my credit card information secure?
Absolutely. I would not dream of using a site without tight security.

What if I still don't want to enter my credit card information on the Internet?
YOu can call the store (630) 321-9051 or print our your order and mail it to us at the address below with the necessary credit card information and your signature! Please don't email your credit card information to anyone - that is the least secure way to go.

Do you accept personal checks?
Yes, ifyou would rather print the order and mail it to us, you can.

How soon will I receive my order?
We try to ship all orders within 48 hours but don't forget the US Post Office and UPS don't work on Sundays or Holidays! In the US, you can look forward to receiving your package in 2-4 days working days. The closer you are to Illinois, the sooner your package will arrive.

Do you ship internationally?
Yes, but we add $5.00 to the order before we charge your credit card to cover the extra cost. So if your order says shipping $6.00, it will really be $11.00.


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quiltfabric.com
888 75th Street
(NE corner of 75th Street and Route 83)
Willowbrook, IL 60527
(630) 321-9051




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